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Prankwish Team — Buyer Help
August 15, 2026
I want to congratulate someone for a promotion, graduation, exam result, new milestone or subscriber achievement. What should I include in the brief, and how can I make the message specific without making an unsupported claim about the recipient?
💬 Replies 5
Official answer: choose an available style, then provide the recipient's name, pronunciation, exact achievement, preferred tone and the congratulations wording. The current occasion guidance includes promotions, graduations, exam results, subscriber milestones and other personal achievements where a suitable style is available.
State only the achievement you know to be true, such as “Congratulations on passing your exam” or “Congratulations on your promotion.” Do not add a title, score, employer, subscriber number or other detail unless you have supplied and checked it in the private brief.
A high-energy celebration or comedy setting may fit a playful milestone, while a different available format may fit a more formal congratulations message. The product description should guide the choice; there is no single style that is best for every achievement.
An optional photo can be supplied when the product accepts it, and the team can print it for the performance. A custom script can include the recipient's name, achievement and a short personal line. Keep the message clear and do not put sensitive personal information in the forum.
The current congratulations guide is available at https://prankwish.com/congratulations-video-messages. Delivery and exact inputs remain product-specific, so use the selected product page and order details as the final source.
