Contact Prankwish
We're a small team and we read every message.
Fastest: your order page
Already ordered? Open your order page and use the chat. It goes straight to your performer and keeps everything in one place.
support@prankwish.com. We reply within one business day. Include your order number if you have one.
Follow us
Help with an order
Your order page is the control centre for everything after checkout: tracking, your chat with the performer, revision requests and your final video. The link to it is in the email we sent when you ordered, so keep that email. If you cannot find it, write to us and we will resend your order link.
Sellers and performers
Run a crew and want to sell your greetings on Prankwish? Start on the Become a performer page, or write to support@prankwish.com and we will walk you through setup, pricing and your first product.